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:: Volume 5, Issue 2 (Autumn 2005) ::
Iranian Journal of Medical Education 2005, 5(2): 93-100 Back to browse issues page
Satisfaction of Students and Faculty Members of Graduate Studies From Educational Services Management at Isfahan University of Medical Sciences
Ali Siadat , Behzad Shams, Reza Homaie, Lotfoallah Gharibi
Abstract:   (12818 Views)
Introduction: Considering the importance of educational services management and the quality of providing these services to post graduate students, this study was designed to investigate the satisfaction among students and faculty at graduate level in four educational, administrative, accountability and supervision domains. Method: In this descriptive study 78 master and doctoral students and 65 faculty members were selected through census sampling method in the period of 2001 till 2002. Data collection tools were two researcher made questionnaires whose validity and reliability were confirmed by experts and Cronbuch alpha, respectively. Data were analyzed using frequency and t-test. Results: Faculty members and graduate students were not satisfied with the services of any educational, administrative, accountability and supervision domains. No significant difference was observed between the viewpoints of male and female faculty members and students. Conclusion: Dissatisfaction of graduate studies faculty members and students from educational services management is considered as a weakness at the managerial level of the university. It is recommended that the university managers take necessary actions to improve the quality of educational services management
Keywords: Satisfaction, Students, Faculty members, Graduate studies, Educational services management, Performance.
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Type of Study: Original research article |
Received: 2006/09/6
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Siadat A, Shams B, homaie R, Gharibi L. Satisfaction of Students and Faculty Members of Graduate Studies From Educational Services Management at Isfahan University of Medical Sciences. Iranian Journal of Medical Education. 2005; 5 (2) :93-100
URL: http://ijme.mui.ac.ir/article-1-116-en.html


Volume 5, Issue 2 (Autumn 2005) Back to browse issues page
مجله ایرانی آموزش در علوم پزشکی Iranian Journal of Medical Education
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